How do I get a freight quote?

You can request a quote directly from our homepage contact section, call us at (606) 224-4663, or email Sales@cantrellenterprises.com. Share your origin, destination, freight type, weight, and any special requirements, and we will return competitive options across the right modes — usually quickly.

Do I need an account to ship with you?

No account is required to get a quote or start a conversation. Once you become a customer, we set you up with everything needed to book and track shipments through our TMS portal.

What areas do you service?

We cover all 50 US states plus cross-border lanes into Canada and Mexico, with established port and rail contacts at every major US hub including Los Angeles/Long Beach, Houston, Savannah, and Chicago.

What freight modes do you offer?

We offer Full Truckload (FTL) including dry van, reefer, flatbed, and tanker; Less-Than-Truckload (LTL); drayage from ports and rail; domestic air freight; high-value cargo handling; and short- and long-term warehousing with trans-loading.

Should I choose FTL or LTL?

Choose FTL when you have roughly 10 or more pallets, fragile or high-value goods, or time-critical deliveries. Choose LTL for smaller shipments of 1 to 6 pallets where cost matters more than speed. We quote both side by side so you can see the real tradeoff.

Do you handle refrigerated (reefer) freight?

Yes. We book temperature-controlled reefer trailers for perishable and sensitive freight such as food, produce, pharmaceuticals, and chemicals, maintaining the cold chain end to end.

Can you move oversized or flatbed loads?

Absolutely. We arrange flatbed transport for oversized, heavy, or oddly shaped loads like machinery, steel, lumber, and construction materials that require crane or side loading.

Do you offer warehousing?

Yes. We provide short- and long-term warehousing with trans-loading and process oversight, often positioned near major ports for efficient import distribution.

Drayage is the short-distance transport of a shipping container between a port or rail terminal and a nearby facility such as a warehouse or distribution center. It is a small leg of the journey, but coordinating it well is critical to avoiding costly port fees.

How do you help me avoid demurrage and detention fees?

We book drayage before your vessel arrives, monitor the port free-time deadline closely, and use our chassis access and local port contacts to move containers quickly — keeping demurrage and detention charges off your invoice.

Which ports and rail hubs do you serve?

We move containers from every major US port and rail hub, including the LA/Long Beach complex, the Port of Houston, Savannah, and the Chicago intermodal yards.

Do you ship to Canada and Mexico?

Yes. We provide full cross-border capability into both Canada and Mexico, with Laredo, TX gateway operations connecting US freight into Mexico lanes.

How does cross-border freight to Mexico work?

Freight is typically handed between a US carrier, a transfer carrier that crosses customs, and a Mexican carrier for final delivery. We coordinate these handoffs and support the documentation needed to keep loads moving across the border.

How do I track my shipment?

Enter your shipment ID in the tracking search on our homepage, or open the TMS Portal directly. Your shipment opens with live status inside the Cantrell TMS portal. We also save your recent shipment IDs for quick re-tracking.

What is the TMS Portal?

The TMS (Transportation Management System) Portal is our live tracking and shipment management system, accessible from the navigation menu. It gives you real-time visibility into your freight.

How does pricing work?

We quote competitive, transparent rates based on your lane, mode, weight, and requirements. Our team is rewarded for service, not for hiking margins — so your rate stays fair without surprise markups.

How is high-value cargo protected?

Our High Value Cargo (HVC) service combines extensive insurance, strict carrier vetting, and monitored movement for theft-sensitive freight like electronics, pharmaceuticals, and luxury goods — so it arrives intact.

What are your support hours?

We offer 24/7 support. Real people are available around the clock to track, update, and resolve any issue with your freight.

How do I reach a real person?

Call us at (606) 224-4663 or email Sales@cantrellenterprises.com. No scripts, no pressure — just experienced logistics professionals ready to help.

Where are you located?

Our headquarters is at 253 Reynolds Rd., Keavy, KY 40737, with operations supporting freight across the entire country.

Help Center

Frequently Asked Questions

Everything you need to know about shipping freight with Cantrell Enterprises — modes, drayage, cross-border, tracking, and support.

Quick Answer

What is Cantrell Enterprises?

Cantrell Enterprises is a United States-based third-party logistics provider (3PL) and freight brokerage serving all 50 states, Canada, and Mexico. We arrange and manage freight across every major mode — full truckload, less-than-truckload, drayage, domestic air freight, high-value cargo, and warehousing with trans-loading.

→Headquartered at 253 Reynolds Rd., Keavy, KY 40737 — reachable at (606) 224-4663.
→24/7 dedicated human support: real logistics professionals, no scripts and no call-center routing.
→Strictly vetted carrier network chosen on safety record, communication, and consistency.
→Customers track their own loads, invoices, and documents in real time through the Cantrell TMS portal.

Getting Started

Cantrell Enterprises is a United States-based third-party logistics provider (3PL) serving all 50 states, Canada, and Mexico. We arrange and manage freight across every major mode — full truckload, less-than-truckload, drayage, air freight, high-value cargo, and warehousing — built on respect for clients, carriers, and our team.

Services & Modes

Drayage & Ports

Cross-Border & International

Tracking & Billing

Support

Still have questions?

Our team is available 24/7. Get straight answers from real logistics professionals — no scripts, no pressure.

(606) 224-4663 Email Us Read Guides